A new way to sell marquee hire?

‍Disclaimer - you do not need to sell in this way using marquee tech, this is just one of the ways you can use our quoting, floor plan & invoicing system as a sales tool.‍

Depending on your customers & your processes you may choose to have slower sales cycles and use pdfs. 

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Most companies on Marquee Tech use a hybrid model, depending on the customer.

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Using Marquee Tech as a sales tool.

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Historically selling marquee hire can be a slow process.

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1. An enquiry is made.
2. Supplier replies with a quote (hours, days, weeks later, depending on the company).
3. The supplier or customer follows up and organizes a site visit (in some countries suppliers don't do site visits).
4. The supplier takes their time and updates the quote when they can.
5.  Hopefully the customer books.

^ this process takes weeks if not months.

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Because Marquee Tech is cloud-based you can do things a little differently.

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Creating an opportunity to sell in a much more modern, personal and efficient way.

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For example:

• You can work from any device, anywhere.
• Quotes can be created and sent in seconds.
• Floor plans automatically generate based on the quoted items.
• Invoices can be sent and paid with 2 clicks.

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Now you can update quotes, create floor plans and send invoices with customers during site visits or over the phone.

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So let's check out the 2x new sales processes you can do with Marquee Tech. 

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(again you do not have to sell in this way. You might choose to use pdfs and a slower sales cycle. All of which you can do on Marquee Tech).

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A) Selling tent hire over the phone.

1. Call the customer once the enquiry has been made.
2. Explain how you will ask questions about their event and build a quote during the call.
3. Spend a few minutes adding event info and start building their quote.
4. View potential (if any) stock warnings while quoting.
5. Send quotes to the customer with 1 click.
6. Still on the phone, go through the quote, explaining how the customer can click on stock items to see images.
7. Ask the customer if they’d like to make changes. If they do, update the quote in seconds and explain how their quote will change instantly.
8. Ask the customer if they’d like a floor plan. If they do, click ‘generate floor plan’. A floor plan will auto-generate based on the quoted items (the layout can be easily customised.) 
9. Add the floor plan to the quote.
10. If the customer wants to book, send the invoice with 1-click.
11. (Optional) enable online card payments.
12. The customer pays online, money is transferred, and the booking is added to the calendar.

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B) Selling tent hire during site visits.

1. Rock up to the site with your phone or Ipad.
2. Explain how you will ask questions about their event and build a quote during the call.
3. Spend a few minutes adding event info and start building their quote.
4. View potential (if any) stock warnings while quote.
5. Ask the customer if they’d like to make changes. If they do, update the quote in seconds and explain how their quote will change instantly.
6. Ask the customer if they’d like a floor plan. If they do, click ‘generate floor plan’. A floor plan will auto-generate based on the quoted items (the layout can be easily customised.) 
7. Add the floor plan to the quote.
8. If the customer wants to book, send the invoice with 1-click.
9. (Optional) enable online card payments.
10. The customer pays online, money is transferred, and the booking is added to the calendar.

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If you follow the above processes you will see:

• Increase in enquiry > sales conversion.
• Increase rapport with the customer (selling like this is very personal)
• Increase in order value (increase opportunities to upsell).
• More time. (you can work from anywhere, not just the office).
• Less late nights catching up on admin jobs.
• Reduce mistakes. (it's easy to forget to update quotes when you don’t do it straight away)
• Better customer service.
• Better reviews.
• More word-of-mouth bookings.

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Below is a video of a real sale made on Marquee Tech by one of our customers.

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Disclaimer: 

• The below video is a remake of a real conversion.

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Click to watch.

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For the sceptical, here is data to back up our claims.

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A study from the Harvard Business Review (from a sample of 1.25m), and then backed up from a further study, found that:

You are 100x more likely to qualify a lead if you phone them within 5 minutes of their enquiry.

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View the study here: Harvard Business Review

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Imagine the effects if you call the customer and give them exactly what they want (a quote) in 5mins.

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To further reinforce the importance of contacting new leads before your competition, another Harvard Business Study found: that “78% of new business goes to the company that is first to respond“. You are either the first to respond or you're not in the race.

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E.g If you can provide the customer with a quote that matches their budget, theme, and event size + you have given them an amazing service, why wouldn’t they book with you?

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Case Study 

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Swanky Marquee Co started up in 2019 with no previous event hire experience. 

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Thanks to their great service, awesome tents and a little help from Marquee Tech they went from £0 - £500k in 12 months.

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Swanky Marquee Co won a lot of its bookings by selling in the 2 ways discussed above.

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Click to watch.